Primary Location
Phoenix Personal Injury Lawyers
2700 N Central Ave Suite 320, Phoenix, AZ 85004, United States
Phone: (602) 905-7766
Call us at (855) 855-8910
Table of Contents
ToggleWalk into any Phoenix grocery store on a Saturday and look at the floors. Somebody's kid knocked a juice bottle off the shelf two aisles back. A head of lettuce is leaking water near the organic section. There's condensation pooling by the freezer doors that nobody mopped up.
This is just a normal day. Now multiply that by hundreds of customers per hour and you start to see the problem.
The produce section is ground zero. We've seen cases involving a single grape on the floor at a Fry's. That's it — one grape. Our client stepped on it and broke her wrist catching herself on the way down. Grapes, wet lettuce, smashed tomatoes. This stuff lands on the floor constantly in self-service produce areas.
Freezer aisles are almost as bad. Open a freezer door and warm air hits the cold surface. Condensation drips down. That thin film of water on polished tile? You won't spot it until your feet are already sliding.
Then there's the stuff you really can't see coming. A cracked tile near the checkout. A bunched-up floor mat at the entrance. A box of pasta that fell behind a display and nobody picked up. Stores create these hazards by running a busy operation and then not cleaning up after it.
Phoenix has over 300 grocery stores spread across the metro area. Fry's Food, Safeway, Albertsons, Walmart, Sprouts, WinCo Foods, Trader Joe's, AJ's Fine Foods, and Food City all operate locations here. Every one of them has the same obligation to keep floors clean and safe.
Our city's climate makes things worse. During monsoon season, shoppers track mud and water through entrance areas. Stores along the Camelback Corridor and in Arcadia see heavy foot traffic year-round. High customer volume means more spills and less time between them.
We've handled cases at stores across Phoenix neighborhoods. A client slipped on spilled cooking oil at a North Phoenix Walmart. Another fell on condensation near the freezer section at a Fry's in Ahwatukee. The details change, but the pattern stays the same. A hazard existed, the store didn't clean it up, and someone got hurt.
Arizona law requires property owners to regularly inspect their premises and fix known hazards within a reasonable time. Grocery stores know their floors get wet and messy. That's part of the business. They're expected to have systems in place to catch and clean spills before someone falls. When they skip inspections or ignore obvious messes, they put shoppers at risk.
Winning a grocery store slip and fall case comes down to one question. Did the store know about the hazard and fail to fix it?
There are two ways to show this. The first is actual notice. That means someone at the store knew about the spill. Maybe a customer reported it. Maybe an employee walked past it. If the store had direct knowledge and didn't act, that's negligence.
The second is constructive notice. This is more common. It means the hazard was there long enough that the store should have found it during a routine check. A puddle of melted ice cream that sat for 45 minutes? The store should have caught that. Footprints tracked through a spill show it had been there a while.
Grocery stores have security cameras throughout the building. That footage can show exactly when the spill happened and how long it sat there before you fell. It can also show whether any employees walked past it without stopping.
Stores are also required to keep inspection logs. These records show how often employees checked the floors. If the log shows no inspection for two hours before your fall, that gap works in your favor.
Other useful evidence includes incident reports filed with the store manager, witness statements from other shoppers, photos of the hazard and your injuries, and your medical records showing when you sought treatment.
Time matters here. Stores can overwrite surveillance footage within days. Witnesses forget details quickly. The sooner you talk to an attorney, the better your chances of preserving the evidence you need.
A grocery store slip and fall can leave you with real, lasting costs. You didn't ask for this. You went in for groceries and left with an injury that changed your daily life. The store's insurance should cover what you're going through.
Here's what a claim can include:
Hip fractures, broken wrists, torn ligaments, and back injuries are common in these falls. For older adults, a fall at the grocery store can mean surgery and months of rehab. Those costs stack up fast. A premises liability claim makes the store's insurance pay for all of it.
Insurance companies love to blame the person who fell. "You should have been watching where you were walking." "You were wearing the wrong shoes." "You should have seen the spill."
Here's the truth. Arizona is a pure comparative negligence state under A.R.S. § 12-2505. That means you can recover compensation even if you were partly at fault for the accident.
Say the store left a spill on the floor for an hour. But you were also looking at your phone when you walked through it. A jury might decide you were 20% at fault. If your damages total $100,000, you'd still collect $80,000.
Even at 50% or 70% fault, you still get something. There's no cutoff. The store can't escape paying just because you share some responsibility.
What you do need to watch is the clock. Arizona gives you two years from the date of the fall to file a lawsuit under A.R.S. § 12-542. Miss that deadline and your case is gone for good. Two years sounds like plenty of time, but building a strong case takes months. Don't wait.
At The Simon Law Group, we've recovered over $600 million for injured clients. Our attorneys bring over 250 years of combined experience to every case. We know how grocery store chains and their insurance companies operate, and we know how to hold them accountable.
When you call us, here's what happens. We listen to your story and give you an honest assessment. No pressure, no runaround. If we take your case, we get to work immediately.
We send a preservation letter to the grocery store right away. That puts them on legal notice to save surveillance footage, incident reports, and inspection logs before anything gets deleted or lost.
We investigate the scene. We review camera footage, pull floor inspection records, and interview witnesses. We document every detail that proves the store failed to keep you safe.
We handle all communication with the store's insurance company. You focus on recovering. We deal with the adjusters, the paperwork, and the negotiations. If they refuse to offer a fair settlement, we take them to court.
Our Phoenix personal injury team works on contingency. That means you pay nothing upfront and nothing out of pocket. We only get paid if we win your case. Your consultation is free, and there's never a fee unless we recover money for you.
Call us at (602) 905-7766 for a free case review. We'll tell you what your case is worth and what it takes to get there.
Our attorneys have handled personal injury cases across Arizona and California. We know how Phoenix insurance companies operate, and we know how to push back.
That number reflects real results for real families — medical bills paid, lost wages recovered, and futures protected.
You pay nothing upfront. Our fee comes out of your settlement or verdict. If we do not win your case, you owe us nothing.
Accidents do not follow business hours. Neither do we. Call (602) 905-7766 any time — nights, weekends, and holidays.
Our Phoenix team works out of 2700 N Central Ave, Suite 320. We know the roads, the courts, and the insurance adjusters you are up against.
“After a crash, you need a team that answers the phone, explains your options, and fights for every dollar you are owed. That is what we do at The Simon Law Group.”
Over 250 years of combined attorney experience
Phoenix office at 2700 N Central Ave, Suite 320 |
Licensed in Arizona and California
You need to show the store knew about the hazard or should have found it through regular inspections. Security camera footage is the strongest piece of evidence. It can reveal how long a spill sat on the floor before your fall. Floor inspection logs, witness statements, and the incident report you filed with the manager all help build your case. The sooner you contact a lawyer, the better your chances of preserving this evidence before the store erases or discards it.
You can still file a claim. Reporting the fall to the store creates a paper trail, but it's not required by law. Security cameras likely captured the incident. Your medical records showing treatment for injuries consistent with a fall also serve as evidence. That said, if you haven't reported it yet, go back and do so as soon as possible. Also write down everything you remember about the fall while the details are still fresh.
Yes. A wet floor sign doesn't automatically protect the store from liability. The sign has to be visible and placed in the right spot. If it was tucked behind a display or set up 20 feet away from the actual hazard, it doesn't count as adequate warning. Even with a sign present, the store still has a duty to clean up the spill within a reasonable time. A sign isn't a permanent substitute for actually fixing the problem.
Arizona's statute of limitations gives you two years from the date of the fall to file a lawsuit. That's set by A.R.S. § 12-542. If you miss that deadline, the court will almost certainly throw out your case. Two years might seem like a lot of time, but investigating the scene, gathering footage, and building a strong claim takes months. Starting early gives your attorney the best shot at getting full value for your case.
Your claim can cover medical bills, lost wages, pain and suffering, and loss of enjoyment of life. Medical costs include emergency care, surgery, physical therapy, and future treatment. If you missed work during recovery, those lost paychecks are part of the claim. Pain and suffering accounts for the physical discomfort and emotional toll the injury caused. In serious cases involving hip fractures or spinal injuries, claims can reach well into six figures.
Almost never without talking to a lawyer first. The store's insurance company wants to close your claim as cheaply and quickly as possible. Their first offer is designed to do exactly that. It rarely covers future medical treatment, ongoing pain, or the full value of your lost wages. Once you accept and sign a release, you can't go back for more. A lawyer can evaluate the true cost of your injury and negotiate for what you actually deserve.
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Other Locations
Austin, TX
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Santa Ana, CA
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Areas We Serve
From our main office in Torrance, The Simon Law Group serves injured clients throughout California, Arizona, and Texas. We have offices located in Santa Ana and Seal Beach to better serve clients in Orange County and Los Angeles County, and offices in Phoenix, AZ, and Austin, TX.
About Our Firm
The Simon Law Group was founded 15 years ago by twin brothers and attorneys Robert and Brad Simon to protect the rights of accident victims in California. In the fifteen years since our firm was established, our attorneys have recovered $600+ Million in settlements and verdicts for our clients. Recognized by many major legal organizations, we get results, and we’d be proud to fight for you after your accident or injury.
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